Terms of Service

These Terms of Service govern your use of Conduit and constitute a legally binding agreement between you and Brainsmithy, LLC.

Last Updated: January 13, 2026

Version: 1.0

Agreement to Terms

Effective Date: January 13, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Brainsmithy, LLC. ("Company," "we," "us," or "our") governing your access to and use of the Conduit platform (the "Service").

BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. If you do not agree to these Terms, you may not access or use the Service.

Age Requirement: You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are 18 years of age or older.

Authority: If you are using the Service on behalf of a business or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, and all references to "you" shall refer to both you as an individual and the entity you represent.

Service Description

Conduit is an AI-powered automation platform that enables you to connect various third-party integrations and execute tasks across those services through an intelligent assistant called Astra.

Platform Capabilities

  • Integration management for Gmail, Google Calendar, GitHub, Slack, Notion, Stripe, and PayPal
  • AI-powered task execution and automation
  • Conversation-based interface with persistent memory
  • Action approval and oversight mechanisms

Service Limitations

The Service is provided "as is" without warranties of any kind. We do not guarantee:

  • Uninterrupted availability or uptime
  • Accuracy of AI-generated responses or actions
  • Compatibility with all third-party services
  • Error-free operation

Account Registration and Security

Account Creation

To use the Service, you must create an account by providing accurate and complete information. You agree to:

  • Provide truthful and accurate registration information
  • Maintain and update your information to keep it current
  • Use your own email address (no shared accounts)

Account Security

You are responsible for maintaining the security of your account credentials, including your password and any API keys you provide. You agree to:

  • Keep your password confidential and not share it with others
  • Notify us immediately at support@brainsmithy.ai of any unauthorized access
  • Accept responsibility for all activities that occur under your account
  • Not allow others to use your account

Integration Management

You are responsible for managing OAuth authorizations and integration connections. You acknowledge that:

  • Granting OAuth permissions allows the Service to access your third-party accounts
  • You can revoke these permissions at any time
  • You are responsible for reviewing and understanding the scopes requested
  • Actions executed through integrations are performed on your behalf

Subscription Plans and Billing

Plan Tiers

Conduit offers multiple subscription plans with varying action allocations and features:

  • Free Tier: Limited action allocation with access to all core features
  • Plus, Pro, and Custom Tiers: Premium plans with increased action limits and enhanced features
  • Flex Plan (BYOK): Bring Your Own API Key option where you provide your own OpenRouter or LLM provider API key

Specific pricing and action allocations are displayed on our pricing page and may be updated from time to time with advance notice.

Action Packs

In addition to subscription plans, you may purchase one-time "Action Packs" that provide additional actions:

Pack TierActionsPrice
Common50 actions$3.00
Rare150 actions$7.00
Epic300 actions$12.00
Legendary500 actions$19.00

Expiration: Action Packs expire 12 months from the date of purchase.

Consumption Order: Actions are consumed in FIFO (First In, First Out) order. Subscription actions are used first, followed by the oldest Action Pack.

No Refunds: Action Pack purchases are non-refundable, including for unused or expired actions.

Billing Terms

Recurring Billing

Subscriptions are billed on a recurring monthly basis at the start of each billing cycle. By subscribing, you authorize us to charge your payment method automatically each month until you cancel.

Payment Processor

All payments are processed by Stripe, a third-party payment processor. By making a purchase, you agree to Stripe's Terms of Service and Privacy Policy.

Failed Payments

If a payment fails, we may suspend your access to premium features until payment is received. We will attempt to notify you via email if a payment fails.

Price Changes

We may change subscription prices from time to time. If we increase the price of your subscription, we will provide at least 30 days' advance notice via email. Price changes will take effect at the start of your next billing cycle after the notice period.

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. You will continue to have access to premium features until the end of the paid period.

No Refunds

All fees are non-refundable. We do not provide refunds or credits for partial months of service, unused actions, or canceled subscriptions. This is a standard practice for software-as-a-service (SaaS) businesses.

Integrations and Third-Party Services

OAuth Authorization

When you connect a third-party service via OAuth, you grant Conduit the permissions (scopes) necessary to perform actions on your behalf. You acknowledge that:

  • You have reviewed and understand the permissions being requested
  • Conduit will only use these permissions to execute your explicit instructions
  • You can revoke these permissions at any time through your account settings or the third-party service's settings

Revocation

You may disconnect any integration at any time. Disconnecting an integration will:

  • Revoke Conduit's access to that service
  • Prevent future actions from being executed on that service
  • Soft-delete the encrypted OAuth tokens from our database (hard deletion available upon request)

Third-Party Terms

Your use of integrated third-party services is governed by those services' own terms of service and privacy policies. We are not responsible for the practices or policies of third-party services. These include but are not limited to:

  • Google (Gmail, Calendar)
  • GitHub
  • Slack
  • Notion
  • Stripe
  • PayPal
  • OpenRouter and underlying LLM providers

API Keys (BYOK)

If you use the Flex plan and provide your own API keys for services like OpenRouter or Stripe:

  • You are responsible for securing those API keys and managing your account with the provider
  • We encrypt your API keys using AES-256-GCM before storing them
  • We will only use these keys to execute actions you explicitly request
  • You remain subject to the provider's terms of service and pricing
  • We are not responsible for charges incurred through your API keys

AI Actions and User Responsibility

Action Approval

The Service includes mechanisms for you to approve or reject actions before they are executed. You maintain ultimate control over which actions are performed on your behalf.

Auto-Approve Settings

You may enable "auto-approve" settings for certain types of actions. By enabling auto-approve:

  • You acknowledge that actions will be executed automatically without additional confirmation
  • You accept full responsibility for the consequences of those actions
  • You understand that you can disable auto-approve at any time

User Liability for Actions

You are fully responsible for all actions executed through the Service, whether approved manually or automatically. This includes but is not limited to:

  • Emails sent on your behalf
  • Calendar events created or modified
  • Repository changes made via GitHub
  • Messages posted to Slack
  • Payments processed through Stripe or PayPal
  • Any other actions performed through integrated services

Data Accuracy

AI-generated responses and actions may contain errors, inaccuracies, or unintended consequences. You acknowledge that:

  • AI is not infallible and may produce incorrect results
  • You should verify critical or important actions before approving them
  • We are not liable for errors or consequences resulting from AI-generated actions

Acceptable Use Policy

You agree not to use the Service for any unlawful purpose or in any way that violates these Terms. Prohibited activities include, but are not limited to:

Prohibited Activities

  • Engaging in illegal activities or violating any applicable laws or regulations
  • Infringing on intellectual property rights or other proprietary rights of third parties
  • Abusing integrations or APIs, including excessive requests or attempts to circumvent rate limits
  • Circumventing security measures, authentication mechanisms, or usage restrictions
  • Sharing your account credentials or API keys with others
  • Attempting to gain unauthorized access to our systems, other users' accounts, or integrated services
  • Transmitting viruses, malware, or other malicious code
  • Using the Service to spam, harass, or send unsolicited communications
  • Reverse engineering, decompiling, or attempting to extract the source code of the Service
  • Using the Service in a manner that could damage, disable, overburden, or impair our servers

Rate Limits

The Service is subject to rate limits and concurrent request limits based on your subscription tier. Exceeding these limits may result in temporary throttling or suspension of service.

Enforcement

Violation of this Acceptable Use Policy may result in:

  • Warning or notification
  • Temporary suspension of service
  • Permanent termination of your account
  • Legal action if warranted

We reserve the right to investigate suspected violations and take appropriate action at our sole discretion.

Intellectual Property

Conduit's Intellectual Property

All rights, title, and interest in and to the Service, including but not limited to software code, design, branding, trademarks, and documentation, are owned by Brainsmithy, LLC. and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the Service for your personal or internal business purposes in accordance with these Terms. This license does not grant you any ownership rights in the Service.

User Content

You retain all ownership rights to content you create, upload, or provide through the Service ("User Content"). This includes:

  • Messages and conversations with the AI assistant
  • Tasks and task descriptions
  • Data from your integrated services

License Grant to Us

By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, and display your User Content solely for the purpose of:

  • Providing and improving the Service
  • Processing your requests through AI and integrations
  • Maintaining backups and security
  • Complying with legal obligations

This license terminates when you delete your content or account, except where retention is required by law.

Feedback

If you provide us with any feedback, suggestions, or ideas regarding the Service ("Feedback"), you grant us an unlimited, irrevocable, perpetual, royalty-free license to use that Feedback for any purpose, including incorporating it into the Service, without compensation or attribution to you.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

No Warranty of Uptime

We do not guarantee that the Service will be available at all times or that it will be uninterrupted or error-free. We may experience downtime due to maintenance, updates, or unforeseen technical issues.

AI Accuracy

We do not warrant that AI-generated responses, actions, or recommendations will be accurate, complete, or suitable for your purposes. AI systems may produce errors, hallucinations, or unintended results.

Integration Reliability

The Service's functionality depends on the availability and operation of third-party services and APIs. We are not responsible for:

  • Outages or disruptions of third-party services
  • Changes to third-party APIs that affect functionality
  • Data loss or corruption caused by third-party services
  • Errors or failures in third-party integrations

Data Loss

While we implement reasonable security and backup measures, we are not liable for any data loss that may occur. You are responsible for maintaining your own backups of critical data.

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRAINSMITHY, LLC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

Maximum Liability

In no event shall our total liability to you for all claims arising out of or related to these Terms or the Service exceed the total amount you paid to us in the twelve (12) months preceding the claim.

Excluded Damages

WE SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages arising from actions executed through the Service
  • Damages caused by third-party services or integrations
  • Damages resulting from unauthorized access to your account
  • Damages arising from errors or inaccuracies in AI-generated content

Third-Party Services

We are not liable for any damages, losses, or consequences arising from your use of third-party services accessed through the Service, including but not limited to Google, GitHub, Slack, Notion, Stripe, PayPal, OpenRouter, and Zep Cloud.

Basis of the Bargain

You acknowledge that these limitations of liability are a fundamental element of the basis of the bargain between you and Brainsmithy, LLC., and that we would not provide the Service without these limitations.

Indemnification

You agree to indemnify, defend, and hold harmless Brainsmithy, LLC., its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use or misuse of the Service
  • Your violation of these Terms or any applicable law or regulation
  • Your violation of any third-party rights, including intellectual property rights, privacy rights, or contractual rights
  • Actions executed on your behalf through the Service, including actions on integrated third-party services
  • Your User Content or any content you submit through the Service
  • Any dispute between you and a third party arising from your use of the Service

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

Termination

Termination by You

You may terminate your use of the Service at any time by:

  • Canceling your subscription through your account settings
  • Requesting account deletion by contacting support@brainsmithy.ai

Upon cancellation of a subscription, you will retain access to premium features until the end of your current billing period. No refunds will be provided for unused time.

Termination by Us

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Grounds for termination include but are not limited to:

  • Violation of these Terms or our Acceptable Use Policy
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Actions that harm or could harm the Service or other users
  • Our decision to discontinue the Service

Effect of Termination

Upon termination of your account:

  • Your access to the Service will cease immediately
  • Integration connections will be disconnected
  • Your data will be retained or deleted in accordance with our Privacy Policy
  • You will no longer be charged for subscription fees
  • No refunds will be provided for prepaid fees or unused actions

Survival

The following sections shall survive termination of these Terms: Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Dispute Resolution.

Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

Jurisdiction

You agree that any legal action or proceeding arising out of or related to these Terms or the Service shall be brought exclusively in the federal or state courts located in Delaware, and you consent to the personal jurisdiction of such courts.

Informal Resolution

Before filing any formal legal action, you agree to first contact us at legal@brainsmithy.ai to attempt to resolve the dispute informally. We will make a good faith effort to resolve disputes through informal negotiation.

No Class Actions

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Brainsmithy, LLC. regarding the Service and supersede all prior or contemporaneous agreements, understandings, or communications.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative of Brainsmithy, LLC.

Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms or any rights under these Terms without restriction.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes to these Terms, we will:

  • Notify you via email to the address associated with your account
  • Display an in-app notification
  • Update the "Last Updated" date at the top of these Terms
  • Provide at least 30 days' notice before the changes take effect

Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must discontinue use of the Service.

Contact

If you have questions, concerns, or requests regarding these Terms, please contact us:

Contact Information

Brainsmithy, LLC.

Legal Inquiries

legal@brainsmithy.ai

General Support

support@brainsmithy.ai