Too small to hire a receptionist?Conduit handles it.
Conduit is the AI office that answers, books the job, and texts the confirmation — then remembers the caller next time. It works while you're on a job, after hours, and while you sleep.
Don't take our word for it — the call below is real. Press play.
- Live in a day
- Callers always hear it's AI
- No contracts
Live demo · a real booking, start to finish
Behind the scenes
Press play — this rail fills in with everything Kate does while the caller talks.
Every missed call is a customer calling your competitor.
When the phone rings and no one answers, they don't wait — they scroll to the next result. Here's what that costs a service business every single day.
of calls to home-service businesses go unanswered
of callers who reach voicemail never call that business back
call a competitor next — usually within minutes
Industry research · last verified July 2026
One assistant that does the work — not just the talking.
Most AI receptionists answer the phone and take a message. Conduit runs the front desk: it books, texts, remembers, escalates, and reports — every one of these, live today.
Answers every call, 24/7
It picks up on the second ring — after hours, on weekends, at lunch, or the instant you can't get to the phone. It handles several callers at once, and every one hears it's a recorded AI assistant first.
“You're all booked for Thursday at 2 — I'll text you the confirmation now.”
Books the job
Checks real openings, drops the visit into a free slot, and texts the confirmation the moment the call wraps up. Capacity-aware — it can't double-book you.
Texts back in seconds
A missed or abandoned call gets a text within seconds — before they dial the next business on Google.
Syncs your calendar
Two-way Google Calendar sync: bookings land on your calendar, and anything you add there blocks the slot automatically.
Knows your regulars
Greets returning callers by first name with the last thing you talked about — matched by caller ID, never by voiceprint.
Emergencies always reach a human
It recognizes a real emergency, gives safety guidance first when someone could be in danger, then calls and texts you and your backup — one after another until a person picks up.
Screens the spam
Robocalls and solicitors are recognized, ended in one turn, and marked spam — so they stay out of your stats and never buzz your phone.
Briefs you by morning
Every morning: calls answered, jobs booked, messages taken, and the short list that actually needs you. Counted from your own numbers, never estimated.
Also included with every plan
- Spanish over text, automatically
- Confirmations & no-show reminders
- Self-serve reschedule links
- Universal ⌘K search
- One assistant inbox for everything
- Zapier-ready lead webhook
- Learns the questions it can't answer
- Voicemail that lands in your inbox
Set it up tonight. Answering calls tomorrow.
About thirty minutes, no installers, no new hardware. You stay in control of every word before it ever speaks to a customer.
Describe your business
Paste your website or Google listing and it drafts your services, hours, and FAQs for you to approve — nothing goes live without your say-so.
Pick a name & voice
Choose your assistant's name and one of 40 natural voices, then set the personality. The AI-and-recording disclosure is built in and can't be removed.
Teach it your business
Tell it your service area and the questions customers ask most. The more you give it up front, the sharper it is on the very first call.
Forward your phone
Keep your number and forward calls on your terms — after hours, when you're busy, or around the clock. Calls can be answered the same day.
That booking you just heard? It lands in your pocket.
The call up top ends with a ping on the owner's phone. The companion app is the whole back office in your pocket: who's on duty, what got booked, every recording and transcript, and a one-tap handoff when you're done for the day.
- See who's answering, right nowCoverage at a glance — you, or your assistant, and until when.
- Only the pings that matterBooked jobs and emergencies interrupt you. Robocalls never do.
- Every call, loggedThe recording and word-for-word transcript, one tap away.
- Off the clock in one tapHand every call to your assistant for the night — it clears itself by morning.
Coming soon to the App Store and Google Play · get notified
See who's answering, right now.
The guardrails aren't fine print. They're the product.
An assistant on your business line has to be safe before it's clever. Every one of these is enforced in code — not a setting you can accidentally turn off.
Callers always hear it's AI
Every call opens with a recorded-line and AI disclosure. It's built in, can't be switched off, and keeps you compliant in all 50 states.
Never quotes a price
It won't state, estimate, or match a price on the phone — not even one a caller says they got elsewhere. The money conversation stays yours.
Sensitive things wait for your OK
Anything with weight behind it is drafted and held for your approval. Nothing goes out in your name without your say-so.
Emergencies reach a human
Urgent calls never end at a voicemail. It gives safety guidance first, then rings and texts you and your backup until someone picks up.
Texts respect quiet hours
Outbound texts obey TCPA quiet hours — 8am to 9pm in the customer's own time zone — and honor a STOP request instantly and forever.
Never a voiceprint
It recognizes your regulars by their phone number, never by their voice. No voice biometrics, no voiceprints — ever.
One flat price replaces a whole stack of tools.
Most AI receptionists ($25–$899/mo) answer your phone. Conduit is an AI office assistant that does the work: it answers, books the job, texts the caller, remembers them next time, and reports what it earned you — priced by the minute, spam free, no overages ever.
The old way
four logins · four bills · none of them talk to each other
The Conduit way
One assistant. One flat price.
- Everything on the left — in one place
- It doesn't just store your data, it acts on it
- No per-minute fees, no overages, no contracts
Market comparison last verified July 2026
See the honest comparisonsBuilt for businesses that live on the phone — from one person to twenty.
The front desk you could never justify hiring.
You're the one doing the work, answering the phone, and sorting the paperwork. Conduit answers while you're with a customer and books the next job before you're free — so being one person stops costing you customers.
Three calls at once, and none go to voicemail.
When everyone's busy and the phone lights up, every caller is answered, booked, logged, and waiting in your morning briefing. Add a second location when you're ready — it scales with you.
Already speaks your business
And it's only getting more capable.
These aren't live yet — and we won't pretend they are. Here's what your assistant is learning to do next. Office plans get first access to every new skill as it ships.
Priced by the minute. Spam is free. No overages, ever.
Minutes only count while a real person talks to your assistant. Your account and setup are free — you pay only when you hire your assistant and take it live.
Solo
Every call answered, every job booked.
enough for about a dozen typical calls a week, handled for you
- Calls answered 24/7, visits booked into your schedule
- Two-way texting + mid-call links (services, directions, booking) — live once carrier registration clears
- Missed-call text-back in seconds, once texting is live
- Emergency escalation, spam screening & voicemail
Growth
Most popularThe whole front desk, handled.
enough for about 40 typical calls a week — real front-desk volume
- Everything in Solo, plus…
- Two-way Google Calendar sync — books around your real day
- Brain optimization engine — sharper answers, tuned to your business
- Room for a real front desk — 3.5× Solo's talk minutes
Office
Two locations, full power, first access.
enough for about 70 typical calls a week, across two locations
- Everything in Growth, plus…
- A second business or location — its own number, own brain
- Concierge onboarding & priority support
- First access to new skills as they ship
Texting switches on after a one-time carrier registration — typically 1–3 weeks after you sign up, sometimes longer. Calls work from day one.
What owners ask before they hire it.
What is Conduit?
Conduit is an AI receptionist and answering service for local service businesses — plumbers, HVAC shops, electricians, and other trades. It answers your business line 24/7, books jobs into your real schedule, texts customers confirmations, escalates emergencies to a human, and sends you a morning briefing of everything it handled.
Is Conduit an answering service or a virtual receptionist?
Both — and more. A traditional answering service just takes a message. Conduit answers 24/7, books the job into your real calendar, texts the confirmation, remembers the caller next time, and briefs you in the morning — with no per-minute bill and no human reading from a script.
What kinds of businesses is it for?
Any business where work arrives by phone — trades, salons, clinics, studios, cleaners, repair shops, small agencies, and more. It ships knowing two dozen business types out of the box and adapts to how you actually run yours, whether you work alone or have a team.
Will callers know they're talking to an AI?
Yes, always. Every call opens with a recorded-line and AI disclosure — it's built in and can't be turned off, which keeps you compliant with call-recording and AI-disclosure rules in all 50 states.
Can it actually book jobs, or just take messages?
It books real appointments. The assistant checks your live schedule, offers open slots, books the visit, and texts the customer a confirmation with a reschedule link the moment the call wraps up — it can't double-book you. Callers can also reschedule or cancel their own booking by calling back.
What happens if a caller has an emergency?
Emergencies never end at a voicemail. The assistant recognizes urgent situations, gives safety guidance first when someone could be in danger, and immediately calls and texts you (and your backup) until a human picks up.
Will it quote prices to my customers?
Never. Pricing stays with you: the assistant won't state, estimate, or match a price on the phone — not even one the caller says they got elsewhere. It captures what the caller needs and books the visit or a callback, and you handle the money conversation.
Do I have to change my phone number?
No. You keep your number and forward calls to your assistant — after hours, when you're busy, or all the time. You stay in control of forwarding from your carrier, and you can take back over whenever you want.
How long does setup take?
Plan on about 30 minutes. You describe your business, pick your assistant's name and voice, teach it your services and the questions customers ask most, then connect your phone — the more you tell it up front, the sharper it is on the first call. There's a full demo call on this page so you can hear exactly how it sounds before you start.
How much does it cost?
A flat monthly price with no contracts and no per-minute surprises. Your account and setup are free; you pay only when you hire your assistant and take it live. See the pricing page for current plans.
Answers last verified July 2026
More questions? Browse the help center or see pricing.
Set up your office tonight.
Wake up to jobs already booked.
Calls can be answered the same day your number goes live. Free to set up — you pay only when you hire your assistant.
- Callers always hear it's AI
- No contracts, cancel anytime
- Live in a day