The HVAC office that answers at 2am — and books the job.
Heating, cooling & air quality. Your assistant knows this trade: what counts as an emergency, what the common jobs cost, and which questions to ask — because it starts from a playbook built for HVAC, then learns your prices and policies.
These escalate to a human immediately — the caller gets safety guidance while the owner's phone rings:
- gas smell or suspected gas leak
- carbon monoxide alarm
- no heat with freezing temperatures or vulnerable occupants
- burning smell from furnace or vents
- sparking or smoking equipment
- Emergency triage by season (no-heat / no-cool)
- Maintenance plan scheduling
- Quote follow-up on installs
- Permit notes on replacements
Plus quiet-hours texting, quote follow-ups, invoice reminders, and the morning briefing — the standard Conduit office.
Common HVAC services, ready to price
Setup starts here; you confirm or change every number. The assistant only ever quotes what you approved.
| Diagnostic visit | $89 |
| AC repair | $150–$650 |
| Furnace repair | $150–$700 |
| Seasonal tune-up | $129–$189 |
| Thermostat install | $180–$350 |
| Ductwork repair | $250–$1,200 |
| System replacement estimate | quoted after review |
Questions from HVAC owners
Does it understand HVAC emergencies?
Yes — out of the box it treats gas smell or suspected gas leak, carbon monoxide alarm, no heat with freezing temperatures or vulnerable occupants as emergencies: the caller gets safety guidance and the owner's phone rings immediately, with a backup contact if there's no answer.
Where do the prices it quotes come from?
From your price book only. Setup starts from a template of common services for your trade — you confirm every price before the assistant is allowed to say it out loud.
How fast can I be live?
About 15 minutes of setup, then forward your existing number. Your number stays yours and forwarding is reversible any time.