For Electrical
The electrical front desk that answers at 2 am — and books the job.
Residential & light-commercial electric. Your assistant starts from a playbook for electrical — what counts as an emergency, which jobs are common and how long they take, which questions to ask — then learns your services, hours, and policies.
An AI receptionist for an electrical contractor answers every call, gets sparks, smoke and burning-smell calls to a person fast, and books troubleshooting, panel and EV-charger visits. Electrical calls carry a safety weight most trades don't. A sparking outlet or a burning smell behind a panel isn't a booking question — it's a get-a-human-now question, and the callers who need that answer are also the ones least likely to leave a voicemail. Meanwhile the bread-and-butter work — panel upgrades, EV chargers, fixture installs, GC inspection requests — arrives as calls you're too busy on a job site to take.
Conduit's electrical assistant treats those as two different jobs. Sparks, smoke, burning smells, and exposed live wires escalate to you immediately, with the caller told plainly to keep clear (and to call 911 first if there's fire). Everything else books: troubleshooting visits, panel and EV-charger assessments, inspections — each with a realistic time block, a confirmation text, and the details captured. GCs asking for a COI get logged and flagged to you instead of lost in voicemail.
Emergencies, from day one.
These reach a person immediately — the caller gets safety guidance and is put through to you, then your other emergency contacts are texted in turn until someone opens the alert:
- sparking outlet or panel
- burning smell from wiring or panel
- smoke from any electrical device
- exposed live wires
- whole-home power loss with utility confirmed fine
The playbook it starts from
- 01Safety triage (sparks, burning smells, dead panels)
- 02Inspection scheduling
- 03COI requests from GCs taken as messages for you
- 04Panel and EV-charger inquiries booked as assessment visits
Plus confirmations and reminders, missed-call text-back (once carrier registration clears), the morning briefing, and every recording in Calls — the standard Conduit front desk.
A real call
Saturday, a warm outlet and a worried homeowner
A homeowner calls about an outlet that sparked when they unplugged a heater — it's warm to the touch and they're nervous. The assistant answers instantly, discloses it's AI, and treats it as the safety call it is: stop using the outlet, flip the breaker if they can do so safely, and a human is being reached now. The call is put through to you; if you can't pick up, your backup is texted next and the caller is never left hanging. The panel-upgrade lead that would have come from handling this call well is captured in writing — name, address, symptoms — before you've said a word.
Service template
Common electrical services it knows on day one.
Setup starts here; you confirm or edit the list. On the phone the assistant never states a price — it books the right length of visit and takes the details.
| Service | Visit length |
|---|---|
| Service call & troubleshooting | ~60 min |
| Outlet or switch replacement | ~45 min |
| Breaker replacement | ~60 min |
| Ceiling fan / fixture install | ~90 min |
| EV charger install | ~240 min |
| Panel upgrade estimate | ~60 min |
What a missed call costs.
Run your own numbers.
An estimate from your inputs, not a prediction.
Count the voicemails and the rings you couldn't take.
HomeAdvisor cost guide average, June 2026 — change it to yours
Your guess. Most owners pick 25–50%.
≈ $2,280 a month in work that went to whoever answered.
Solo is $79 a month.
This is arithmetic on your own inputs. Conduit doesn't measure or promise revenue; your morning briefing reports calls answered and jobs booked, counted from your own numbers.
Questions
Questions from electrical owners
How does it handle a call about sparks or a burning smell?
As an emergency, every time: clear safety guidance (keep clear of the device, breaker off only if safely reachable, 911 first for fire or smoke spreading), then immediate escalation — the call is put through to you, and your other emergency contacts are texted in turn until someone has it. It never talks a caller through electrical work.
Can it book panel upgrades and EV-charger installs correctly?
It books them as assessment visits — the honest first step — with the details you need captured up front: panel age and capacity as the caller knows it, the vehicle or charger involved, the home's setup. The quote itself stays yours; the assistant never prices a panel or an install on the phone.
What does it do with general-contractor and COI requests?
It recognizes them as business calls rather than homeowner calls: the GC's company, the job site, what's needed and by when get captured and flagged to you in the morning brief (or immediately if urgent), so an inspection window or COI request stops dying in voicemail.
Will it promise arrival times I can't keep?
No. It books against your real calendar with the buffers you set, and for emergencies it reaches you rather than promising an arrival time it can't know. Callers hear plainly that a person is being reached now — never an invented ETA.
Will it quote prices on the phone?
No — never. It books the visit and takes the caller's details; pricing stays yours. Setup starts from a template of common services for your business type so it knows what you offer and how long each visit runs.
How fast can I be live?
Five setup screens, then your assistant gets its own local number the moment you pick a plan — calls are live that day. Forward your existing number any time; it stays yours and the forwarding is reversible. Texting switches on after a one-time carrier registration, typically 1–3 weeks later, sometimes longer.
Keep reading: missed-call text-back · covering after-hours calls · what a missed call costs
Related business types: Appliance repair · Cleaning services · General contractor · HVAC · all business types
Capabilities on this page last verified October 2026