Built for Restaurant / pizzeria

The Restaurant / pizzeria office that answers at 2am — and books the job.

Reservations, large parties, catering inquiries, and menu FAQs. Your assistant knows this trade: what counts as an emergency, which jobs are common, and which questions to ask — because it starts from a playbook built for restaurant / pizzeria, then learns your services and policies.

Emergency triage, day one

These escalate to a human immediately — the caller gets safety guidance while the owner's phone rings:

  • Large party standing at the door now with no reservation on file
  • Guest reporting an allergic reaction or food-safety incident in progress
  • Kitchen fire, gas smell, or flooding forcing evacuation
  • Choking or other medical emergency with a diner
The playbook it starts from
  • Take and manage table reservations
  • Take catering and private-event inquiries with headcount and date
  • Answer hours, menu, and allergen questions
  • Manage the waitlist and large-party bookings
  • Confirm and remind guests of reservations

Plus quiet-hours texting, missed-call text-back, appointment reminders, and the morning briefing — the standard Conduit office.

Service template

Common restaurant / pizzeria services it knows on day one

Setup starts here; you confirm or edit the list. On the phone the assistant never states a price — it books the right length of visit and takes the details, and pricing stays yours.

Table reservation~90 min visit
Large-party reservation deposit (per guest)~120 min visit
Private dining room (food & beverage minimum)~180 min visit
Pizza catering package (per guest)~180 min visit
Plated / family-style catering (per guest)~180 min visit
Party pizza package (serves 12)~90 min visit
Full restaurant buyout~240 min visit
Questions

Questions from restaurant / pizzeria owners

Does it understand restaurant / pizzeria emergencies?

Yes — out of the box it treats Large party standing at the door now with no reservation on file, Guest reporting an allergic reaction or food-safety incident in progress, Kitchen fire, gas smell, or flooding forcing evacuation as emergencies: the caller gets safety guidance and the owner's phone rings immediately, with a backup contact if there's no answer.

Will it quote prices on the phone?

No — never. It books the visit and takes the caller's details; pricing stays yours to discuss. Setup starts from a template of common services for your trade so it knows what you offer and how long each visit runs.

How fast can I be live?

About 30 minutes of setup, then your assistant gets its own local number — instant, nothing to forward. Prefer your existing number? Forward it any time; it stays yours and it's reversible.

Keep reading: missed-call text back · covering after-hours calls · what a missed call costs

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Capabilities on this page last verified August 2026