The Restaurant / pizzeria office that answers at 2am — and books the job.
Reservations, large parties, catering inquiries, and menu FAQs. Your assistant knows this trade: what counts as an emergency, which jobs are common, and which questions to ask — because it starts from a playbook built for restaurant / pizzeria, then learns your services and policies.
These escalate to a human immediately — the caller gets safety guidance while the owner's phone rings:
- Large party standing at the door now with no reservation on file
- Guest reporting an allergic reaction or food-safety incident in progress
- Kitchen fire, gas smell, or flooding forcing evacuation
- Choking or other medical emergency with a diner
- Take and manage table reservations
- Take catering and private-event inquiries with headcount and date
- Answer hours, menu, and allergen questions
- Manage the waitlist and large-party bookings
- Confirm and remind guests of reservations
Plus quiet-hours texting, missed-call text-back, appointment reminders, and the morning briefing — the standard Conduit office.
Common restaurant / pizzeria services it knows on day one
Setup starts here; you confirm or edit the list. On the phone the assistant never states a price — it books the right length of visit and takes the details, and pricing stays yours.
| Table reservation | ~90 min visit |
| Large-party reservation deposit (per guest) | ~120 min visit |
| Private dining room (food & beverage minimum) | ~180 min visit |
| Pizza catering package (per guest) | ~180 min visit |
| Plated / family-style catering (per guest) | ~180 min visit |
| Party pizza package (serves 12) | ~90 min visit |
| Full restaurant buyout | ~240 min visit |
Questions from restaurant / pizzeria owners
Does it understand restaurant / pizzeria emergencies?
Yes — out of the box it treats Large party standing at the door now with no reservation on file, Guest reporting an allergic reaction or food-safety incident in progress, Kitchen fire, gas smell, or flooding forcing evacuation as emergencies: the caller gets safety guidance and the owner's phone rings immediately, with a backup contact if there's no answer.
Will it quote prices on the phone?
No — never. It books the visit and takes the caller's details; pricing stays yours to discuss. Setup starts from a template of common services for your trade so it knows what you offer and how long each visit runs.
How fast can I be live?
About 30 minutes of setup, then your assistant gets its own local number — instant, nothing to forward. Prefer your existing number? Forward it any time; it stays yours and it's reversible.
Keep reading: missed-call text back · covering after-hours calls · what a missed call costs
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Capabilities on this page last verified August 2026