The Photography & events office that answers at 2am — and books the job.
Inquiry qualification, package questions, consults & date holds. Your assistant knows this trade: what counts as an emergency, which jobs are common, and which questions to ask — because it starts from a playbook built for photography & events, then learns your services and policies.
Photography inquiries are perishable in a way trade calls aren't: a couple emailing five photographers about one wedding date books whoever responds first and best. The inquiry call is really a qualification interview — date, venue, hours, budget — and the photographers who win are the ones who capture those details and get the consult booked while the couple is still excited.
Conduit's photography assistant runs that interview every time, instantly. It qualifies new inquiries with the questions you'd ask, explains your packages and coverage tiers at the level you've approved, tracks who asked about which date, and books consult calls straight onto your calendar. Session reminders and timeline confirmations go out by text, and if something threatens a live event — a coverage problem on the wedding day itself — the call reaches you immediately, not your voicemail.
These escalate to a human immediately — the caller gets safety guidance while the owner's phone rings:
- Photographer no-show or badly late on a live event date
- Client calling about a wedding or event happening today with a coverage problem
- Gear or gallery-delivery failure affecting an event in progress
- Contracted event within 24 hours at risk from a venue or timeline change
- Qualify new inquiries (date, venue, hours, budget)
- Explain packages and coverage tiers
- Hold dates and book consults
- Book consult calls
- Confirm timelines and send session reminders
Plus quiet-hours texting, missed-call text-back, appointment reminders, and the morning briefing — the standard Conduit office.
An engaged couple, a June date, and four competitors
A bride-to-be calls at 8pm about a June wedding at a vineyard an hour away. The assistant answers, discloses it's AI, and gathers what you'd want before a consult: the date, the venue, estimated guest count, hours of coverage they're imagining, and how they found you. It checks that the date is open, captures the inquiry against it exactly as your policy describes, explains the difference between your Essential and Signature collections without quoting custom pricing, and books a consult call for Thursday. The confirmation text lands while she's still on your website — and before any of the four other photographers she emailed has replied.
Common photography & events services it knows on day one
Setup starts here; you confirm or edit the list. On the phone the assistant never states a price — it books the right length of visit and takes the details, and pricing stays yours.
| Discovery consult call | ~30 min visit |
| Engagement / couples session | ~90 min visit |
| Portrait / family session | ~60 min visit |
| Event coverage (per hour) | ~60 min visit |
| Wedding collection - Essential | ~360 min visit |
| Wedding collection - Signature | ~480 min visit |
| Wedding collection - Luxury | ~600 min visit |
| Booking retainer (holds the date) | ~30 min visit |
Questions from photography & events owners
Can it explain my packages without misquoting them?
It presents the structure you've approved — what each collection includes, hours of coverage, how bookings work — and books the consult where the real conversation happens. It never invents custom pricing or negotiates; anything bespoke is captured and handed to you.
How does it handle date availability?
The assistant checks the calendar and tells the caller honestly whether the date is open, then captures the inquiry against that date the way your policy describes — so you see exactly who asked about which Saturday, in order. It never promises the same date twice, and anything like a formal hold or deposit stays a conversation you finish yourself.
What does it do on the day of an event?
Event-day calls are triaged as emergencies: a timeline change, a venue problem, or any coverage issue on a contracted date reaches you (then your backup) immediately. The assistant knows the difference between a routine inquiry and a wedding happening today.
Can it handle mini-session and portrait booking too?
Yes — portrait and engagement sessions book directly from your service list with the right durations, with reminders and self-serve rescheduling handled by text. The qualification depth is saved for the big inquiries where it matters.
Will it quote prices on the phone?
No — never. It books the visit and takes the caller's details; pricing stays yours to discuss. Setup starts from a template of common services for your trade so it knows what you offer and how long each visit runs.
How fast can I be live?
About 30 minutes of setup, then your assistant gets its own local number — instant, nothing to forward. Prefer your existing number? Forward it any time; it stays yours and it's reversible.
Keep reading: missed-call text back · covering after-hours calls · what a missed call costs
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Capabilities on this page last verified August 2026