Built for Laundromat / dry cleaner

The Laundromat / dry cleaner office that answers at 2am — and books the job.

Wash-dry-fold pickups, order-ready alerts, dry-clean turnaround. Your assistant knows this trade: what counts as an emergency, what the common jobs cost, and which questions to ask — because it starts from a playbook built for laundromat / dry cleaner, then learns your prices and policies.

Emergency triage, day one

These escalate to a human immediately — the caller gets safety guidance while the owner's phone rings:

  • Lost or damaged high-value garment claim (wedding gown, suit, designer piece)
  • Machine flooding, overflow, or a water leak at the store
  • Customer reporting a burn, injury, or chemical exposure on-site
  • Order for a same-day event (uniform or gown) not ready as promised
The playbook it starts from
  • Schedule wash-dry-fold pickups and drop-offs
  • Send order-ready notifications
  • Quote per-pound, per-garment, and comforter pricing
  • Answer dry-cleaning turnaround questions
  • Manage delivery windows and same-day rush orders

Plus quiet-hours texting, quote follow-ups, invoice reminders, and the morning briefing — the standard Conduit office.

Service template

Common laundromat / dry cleaner services, ready to price

Setup starts here; you confirm or change every number. The assistant only ever quotes what you approved.

Wash-dry-fold (per lb)$1–$3
Same-day rush wash-dry-fold (per lb)$4–$5
Dry cleaning (per garment)$4–$12
Laundered & pressed dress shirt$3–$4
Comforter / bedding cleaning$20–$50
Pickup & delivery (per order)$3–$10
Wedding gown clean & preservation$150–$350
Alterations & repairs (per item)$10–$35

Questions from laundromat / dry cleaner owners

Does it understand laundromat / dry cleaner emergencies?

Yes — out of the box it treats Lost or damaged high-value garment claim (wedding gown, suit, designer piece), Machine flooding, overflow, or a water leak at the store, Customer reporting a burn, injury, or chemical exposure on-site as emergencies: the caller gets safety guidance and the owner's phone rings immediately, with a backup contact if there's no answer.

Where do the prices it quotes come from?

From your price book only. Setup starts from a template of common services for your trade — you confirm every price before the assistant is allowed to say it out loud.

How fast can I be live?

About 15 minutes of setup, then your assistant gets its own local number — instant, nothing to forward. Prefer your existing number? Forward it any time; it stays yours and it's reversible.