For Cleaning services
The cleaning services front desk that answers at 2 am — and books the job.
Estimates, recurring-clean requests, deep cleans & entry notes. Your assistant starts from a playbook for cleaning services — what counts as an emergency, which jobs are common and how long they take, which questions to ask — then learns your services, hours, and policies.
An AI receptionist for a cleaning business answers every call, books estimates and cleans into your real openings, and captures entry details and preferences so nothing lives in a voicemail. A cleaning business runs on rhythm: the same homes, the same days, every week — and a phone that mostly rings to wobble that rhythm. Reschedules, same-day skips, a new deep-clean inquiry, a client who forgot to leave the lockbox code. Every one of those calls lands while you're inside someone's house with gloves on, which is why so many end in voicemail and so many new-client estimates go to whoever answered.
Conduit's cleaning assistant keeps the phone from breaking that rhythm. It books estimates, walkthroughs and one-time cleans into your real calendar, takes recurring-clean requests with the cadence the client wants so you can set the schedule, and moves or cancels the visits it booked when a client calls to change one. Entry details — lockbox codes, alarm notes, the dog's name — and product preferences like eco-only or client-provided supplies are captured on the call and sent to you with the request, rather than shouted into voicemail.
Emergencies, from day one.
These reach a person immediately — the caller gets safety guidance and is put through to you, then your other emergency contacts are texted in turn until someone opens the alert:
- the cleaner finds an active leak, flood, or burst pipe in the home
- the cleaner smells gas or a hazard and needs to leave and reach the owner
- a break-in, forced door, or damage discovered on arrival
- the cleaner is locked in or out, or an alarm or unknown person is at the property
- an injury or biohazard (blood, needles, sewage) found that's outside scope
The playbook it starts from
- 01Book estimates, walkthroughs, and first cleans into your real openings
- 02Take recurring-clean requests with the cadence the client wants, for you to set up
- 03Capture entry instructions, lockbox details, and pets with the request
- 04Note supply and product preferences (eco/green, client-provided)
- 05Book one-time deep cleans and move-out cleans, and move or cancel visits it booked
Plus confirmations and reminders, missed-call text-back (once carrier registration clears), the morning briefing, and every recording in Calls — the standard Conduit front desk.
A real call
Tuesday 8:15am, a skip, a reschedule, and a new estimate
Three calls land while you load the van. A weekly client needs to skip today; her standing cleans are ones you put on the calendar, so the assistant leaves them alone, takes the skip — name, address, which day — and sends it to you as the call ends. A second caller wants to move the Friday walkthrough the assistant booked last week; it checks the real calendar and moves it to Monday. The third is new: a move-out clean, three bedrooms, end of the month. The assistant books the walkthrough and captures the address and timing. You find all three in the morning briefing — no callbacks owed, no estimate lost.
Service template
Common cleaning services services it knows on day one.
Setup starts here; you confirm or edit the list. On the phone the assistant never states a price — it books the right length of visit and takes the details.
| Service | Visit length |
|---|---|
| Free in-home estimate & walkthrough | ~30 min |
| Standard recurring cleaning (per visit) | ~120 min |
| Deep cleaning | ~240 min |
| Move-in / move-out cleaning | ~300 min |
| One-time / first-time cleaning | ~180 min |
| Inside oven cleaning (add-on) | ~30 min |
| Inside refrigerator cleaning (add-on) | ~30 min |
| Interior window cleaning (add-on) | ~45 min |
What a missed call costs.
Run your own numbers.
An estimate from your inputs, not a prediction.
Count the voicemails and the rings you couldn't take.
In dollars. Use your own figure.
Your guess. Most owners pick 25–50%.
Add what an average job is worth to see the estimate.
Solo is $79 a month.
This is arithmetic on your own inputs. Conduit doesn't measure or promise revenue; your morning briefing reports calls answered and jobs booked, counted from your own numbers.
Questions
Questions from cleaning services owners
Can it handle recurring weekly and biweekly clients?
It takes the request properly — cadence, preferred day, home size, entry details — and books the first visit or walkthrough into your real openings. Setting up the repeating schedule stays with you: the assistant books one visit at a time and only moves or cancels visits it booked itself, so changes to the standing cleans on your calendar come to you as a message.
How does it handle lockbox codes and entry instructions?
It captures them on the call — lockbox code, alarm quirks, gate details, pets and their names — and sends them to you with the booking or request, instead of in a voicemail you have to replay. Callers are never asked for more than the visit needs.
What if a cleaner finds a problem in the home — a leak, damage, a break-in?
Those are emergencies in this playbook even though the caller is your own cleaner: an active leak, a gas smell, a forced door, or a lockout escalates to you (then your backup) immediately, so the person standing in the house is never stuck deciding alone.
Can it sell a deep clean or move-out clean without me on the phone?
It books the estimate — which is the honest version of selling it. Bedrooms, bathrooms, condition, timing, and any add-ons get captured, the walkthrough or visit goes on the calendar, and your pricing stays yours: the assistant never quotes a job price on the phone.
Will it quote prices on the phone?
No — never. It books the visit and takes the caller's details; pricing stays yours. Setup starts from a template of common services for your business type so it knows what you offer and how long each visit runs.
How fast can I be live?
Five setup screens, then your assistant gets its own local number the moment you pick a plan — calls are live that day. Forward your existing number any time; it stays yours and the forwarding is reversible. Texting switches on after a one-time carrier registration, typically 1–3 weeks later, sometimes longer.
Keep reading: missed-call text-back · covering after-hours calls · what a missed call costs
Related business types: Appliance repair · Electrical · General contractor · HVAC · all business types
Capabilities on this page last verified October 2026