For Landscaping & lawn care
The landscaping & lawn care front desk that answers at 2 am — and books the job.
Seasonal work, rain-day calls & maintenance requests. Your assistant starts from a playbook for landscaping & lawn care — what counts as an emergency, which jobs are common and how long they take, which questions to ask — then learns your services, hours, and policies.
An AI receptionist for a landscaping or lawn-care business answers every call, books estimates and seasonal work into your real openings, answers rain-day questions with the policy you've set, and gets storm hazards to a person. Landscaping phones ring hardest when you're furthest from them: a rain day that shoves twenty visits, seasonal work stacked into two short windows a year, and new clients calling while the mowers are running — exactly when nobody can pick up.
Conduit's landscaping assistant handles the call so you can stay on the job. Rain-day callers get the answer you've written, and a caller can move a visit the assistant booked to another open day. Spring and fall cleanups, mulch and aeration book from your service list with realistic time blocks; new recurring-mowing clients are captured with the property, the cadence and the day they'd like, and the first visit or estimate goes on your calendar. Every request reaches you as a complete lead, and once texting registration clears, callers who hang up before it answers get a text back.
Emergencies, from day one.
These reach a person immediately — the caller gets safety guidance and is put through to you, then your other emergency contacts are texted in turn until someone opens the alert:
- a downed tree or large limb blocking a driveway or road, or resting on a structure or vehicle
- a storm-damaged limb tangled in or contacting power lines
- an irrigation main break actively flooding the property or washing out hardscape
- a chemical, fertilizer, or fuel spill on the property
- a crew injury or property damage that happened on site
The playbook it starts from
- 01Book estimates, walkthroughs, and seasonal services into your real openings
- 02Answer rain-day calls with the weather policy you've written, and move visits it booked
- 03Take recurring-maintenance requests with the property and cadence captured for you to set up
- 04Book cleanups, mulch, and aeration from your service list with realistic time blocks
- 05Get downed trees, limbs in power lines, and flooding irrigation breaks to a person now
Plus confirmations and reminders, missed-call text-back (once carrier registration clears), the morning briefing, and every recording in Calls — the standard Conduit front desk.
A real call
A rain day and a new-lawn call at the same time
It's pouring, and the phone starts: two clients asking if today's visit is still on, one asking to move next week's estimate, and a new caller wanting weekly mowing. The first two get the rain-day answer you wrote. The estimate the assistant booked last week moves to an open slot on your calendar. The new client is captured with the address, lot size and the day they'd prefer, the first visit is booked, and the whole request lands in your inbox with the weekly cadence noted for you to set up. Nobody on your end had to stop work to pick up the phone.
Service template
Common landscaping & lawn care services it knows on day one.
Setup starts here; you confirm or edit the list. On the phone the assistant never states a price — it books the right length of visit and takes the details.
| Service | Visit length |
|---|---|
| Free estimate & property walkthrough | ~30 min |
| Recurring lawn mowing (per visit) | ~45 min |
| Seasonal maintenance plan (per month) | ~60 min |
| Spring or fall cleanup | ~180 min |
| Mulch installation | ~180 min |
| Core aeration & overseeding | ~90 min |
| Hedge & shrub trimming | ~120 min |
| Sod installation | ~240 min |
What a missed call costs.
Run your own numbers.
An estimate from your inputs, not a prediction.
Count the voicemails and the rings you couldn't take.
In dollars. Use your own figure.
Your guess. Most owners pick 25–50%.
Add what an average job is worth to see the estimate.
Solo is $79 a month.
This is arithmetic on your own inputs. Conduit doesn't measure or promise revenue; your morning briefing reports calls answered and jobs booked, counted from your own numbers.
Questions
Questions from landscaping & lawn care owners
Does it understand my route days?
Not as a scheduling rule. It books into your real openings by your hours, how many jobs you run at once, and the buffer you set — not by neighborhood. It does capture the address and the day the client would like, and if you've told it which days you serve which areas, it tells callers that. Grouping visits by area stays with you.
How does it handle weather reschedules?
With the policy you've written, stated honestly: callers hear what happens on a rain day instead of being promised a slot that doesn't exist. A visit the assistant booked can be moved to another open day on the call; reshuffling the rest of your week stays with you.
Can it handle seasonal work — cleanups, mulch, aeration?
It books seasonal services straight from your service list with realistic durations, and it captures maintenance-plan and renewal requests as complete leads for you to confirm — so the spring rush starts with every request written down instead of sitting in voicemail.
What counts as an emergency for a landscaping line?
The playbook ships with the real ones: a downed tree or limb on a structure, vehicle, or roadway; storm damage tangled in power lines (with 'call 911/the utility first' guidance); an irrigation main actively flooding; a chemical or fuel spill. Those escalate to a human immediately — everything else books.
Will it quote prices on the phone?
No — never. It books the visit and takes the caller's details; pricing stays yours. Setup starts from a template of common services for your business type so it knows what you offer and how long each visit runs.
How fast can I be live?
Five setup screens, then your assistant gets its own local number the moment you pick a plan — calls are live that day. Forward your existing number any time; it stays yours and the forwarding is reversible. Texting switches on after a one-time carrier registration, typically 1–3 weeks later, sometimes longer.
Keep reading: missed-call text-back · covering after-hours calls · what a missed call costs
Related business types: Appliance repair · Cleaning services · Electrical · General contractor · all business types
Capabilities on this page last verified October 2026