Honest comparison
Conduit vs Avoca: a demo-sold AI front office vs a published-price front desk
Avoca calls itself "the AI front office for service businesses": always-on agents that answer calls, texts and web chat around the clock, book jobs in real time into ServiceTitan, Housecall Pro or FieldRoutes, run outbound drip campaigns by text and call, and — with its Coach product — score every call against your rubric for customer-service-rep coaching and QA. It serves home-service and auto-repair businesses and says it is built "whether you're running one location or one hundred." It publishes no pricing; sales run through a booked demo (October 2026, per avoca.ai; verified 2026-10-11). Check their site for current details.
Prices verified 2026-10-11 · source: avoca.ai
Side by side
The same nine questions, asked of both
- Entry price and what it includes
- AvocaNo published pricing — sold through a booked demo
- ConduitSolo $79/mo — 150 minutes, 300 texts, every capability
- What happens past the allowance
- AvocaNot stated on their site (no pricing page)
- ConduitMessage-taking; optional one-time packs; no overage billing, ever
- What counts against the allowance
- AvocaNot stated on their site (no pricing page)
- ConduitOnly a real person talking to the assistant; spam, robocalls and hang-ups under ten seconds are refunded
- Books into your calendar
- AvocaBooks jobs in real time into ServiceTitan (certified app), Housecall Pro or FieldRoutes
- ConduitEvery plan — two-way Google Calendar, capacity-aware, no double-booking
- Texting
- AvocaAnswers texts and web chat; outbound drip campaigns by text and call
- ConduitConfirmations, reminders, missed-call text-back, mid-call links — once carrier registration clears (we file and chase it)
- Emergency path
- AvocaUrgent calls prioritized and routed to the right technician or service manager; escalations hand your customer-service rep the full context
- ConduitPuts the caller through to you, then texts each emergency contact in turn until someone opens the alert
- Disclosure
- AvocaLeft to you, per their FAQ: "That decision is entirely yours"
- ConduitEvery call opens with the AI-and-recording sentence; it can't be removed
- Owner visibility
- AvocaAnalytics dashboard; Coach scores every call against your rubric, per rep
- ConduitEvery recording and transcript in Calls; one briefing every morning; every lead written down
- Trial / guarantee
- AvocaNone published — demo-led, with a "Talk to our AI" line to try it
- ConduitNo trial; free setup; 30-day money-back on the first payment
Avoca pricing and features are read from their own published pages and were verified on 2026-10-11 (October 11, 2026). Plans change — check their site before deciding. Trademarks belong to their owners; named for identification only.
If your jobs live in ServiceTitan, Housecall Pro or FieldRoutes and you have customer-service reps on the phones, Avoca books straight into that system, hands escalated calls to your rep with the context, scores every call for coaching, and runs outbound campaigns — worth the demo whether you have one location or many. It publishes no price and leaves AI disclosure to you; Conduit Solo is $79 on a public page, set up yourself, books into Google Calendar, never bills past your allowance, and opens every call with an AI-and-recording sentence that can't be removed. Pick Avoca to put AI across a front office with staff and field-service software; pick Conduit when your own phone is the front desk and you want the price before the conversation.
Compare further: every comparison · the best AI receptionists, ranked honestly · what an AI receptionist costs · Conduit pricing
Questions
Common questions
How much does Avoca cost?
Avoca doesn't publish pricing — its site routes to a booked demo (October 2026, per avoca.ai). Conduit's plans and packs are on our pricing page, with no overage billing.
Is Avoca only for large companies?
Not by its own account — avoca.ai says it is built "whether you're running one location or one hundred." The difference is what it plugs into: Avoca books into field-service software like ServiceTitan, hands escalations to your customer-service reps and scores their calls. Conduit assumes no staff: one assistant that answers, books into Google Calendar, texts the customer, puts emergencies through to you, and briefs you every morning.
Can I switch from Avoca to Conduit?
Yes. Your number stays yours: build your assistant free, pick a plan when you're ready, and point your call forwarding at your assistant's number. Forwarding is reversible, so switching back is pointing it back. Calls work from day one; texting switches on once carrier registration clears.
Prices on this page verified 2026-10-11 · Trademarks belong to their owners; named for identification only.