For Auto repair
The auto repair front desk that answers at 2 am — and books the job.
Status calls, drop-off booking, parts-arrival callbacks & pickup questions. Your assistant starts from a playbook for auto repair — what counts as an emergency, which jobs are common and how long they take, which questions to ask — then learns your services, hours, and policies.
An AI receptionist for an auto repair shop answers every call, books drop-offs with the vehicle and the symptom captured, answers status questions from what you've shared with it, and gets a stranded driver to a person. A shop's phone is mostly one question asked forty ways: 'is my car ready?' Every status call pulls someone out from under a hood or the service writer off an estimate, and the calls that make money — the new customer with a check-engine light, the brake job that needs approval — wait behind them or hit voicemail.
Conduit's auto-repair assistant takes the counter work off the phone. Status questions get answered from what you've shared with it; when it doesn't know, it says so, takes the question and the number, and sends it to you — and once texting is registered you can answer by text from Conduit between jobs. Drop-offs book into your real openings with year, make, model and symptom captured up front, and parts-arrival callbacks go on your calendar. A stranded caller or failed brakes gets safety guidance and is put through to you, with your other emergency contacts texted in turn; everything else books itself while your bays stay busy.
Emergencies, from day one.
These reach a person immediately — the caller gets safety guidance and is put through to you, then your other emergency contacts are texted in turn until someone opens the alert:
- customer stranded or broken down on the roadside
- brakes failed or the vehicle is unsafe to drive
- smoke, fire, or a burning smell from the vehicle
- fuel or fluid leaking with the customer present
The playbook it starts from
- 01'Is my car ready?' calls answered from what you've shared, or taken as a message for you
- 02Repair status and approval questions sent to you — you reply by text from Conduit once texting is registered
- 03Parts-arrival callbacks booked into your calendar
- 04Drop-offs booked with year, make, model, and the symptom captured up front
- 05Callers who need a same-day look get the first opening your calendar actually has
Plus confirmations and reminders, missed-call text-back (once carrier registration clears), the morning briefing, and every recording in Calls — the standard Conduit front desk.
A real call
2pm: three status calls and one new brake job
Mid-afternoon, the counter phone stacks up: three customers checking on their cars and one new caller whose brakes are grinding. The assistant answers each one, so nobody waits on hold. Two status callers get the answer you've shared with it; the third asks something it doesn't know, so it says so and sends you the question with the caller's number instead of interrupting the counter. The brake caller gets the questions a service writer would ask — vehicle, symptoms, how long it's been grinding, whether it's safe to drive — and the first drop-off opening tomorrow morning. The service writer finishes the estimate they were writing; the shop never sounded busy.
Service template
Common auto repair services it knows on day one.
Setup starts here; you confirm or edit the list. On the phone the assistant never states a price — it books the right length of visit and takes the details.
| Service | Visit length |
|---|---|
| Full synthetic oil change | ~30 min |
| Check-engine diagnostic | ~60 min |
| Brake service, pads & rotors (per axle) | ~120 min |
| Tire rotation | ~30 min |
| Wheel alignment | ~60 min |
| Battery replacement (installed) | ~45 min |
| Repair estimate | ~30 min |
| Pre-purchase inspection | ~60 min |
What a missed call costs.
Run your own numbers.
An estimate from your inputs, not a prediction.
Count the voicemails and the rings you couldn't take.
In dollars. Use your own figure.
Your guess. Most owners pick 25–50%.
Add what an average job is worth to see the estimate.
Solo is $79 a month.
This is arithmetic on your own inputs. Conduit doesn't measure or promise revenue; your morning briefing reports calls answered and jobs booked, counted from your own numbers.
Questions
Questions from auto repair owners
Can it actually answer 'is my car ready?' calls?
With what you've shared with it, yes — and when it doesn't know, it says so honestly, takes the question and the callback number, and sends it to you. Once texting is registered you can reply to the customer by text from Conduit between jobs, so status updates and approvals stop being phone tag.
How does it handle drop-off scheduling?
It books drop-offs into your real openings — your hours, how many jobs you run at once, and the buffer you set — with year, make, model and the symptom captured at booking. A caller who needs it today is offered the first opening the calendar actually has, and the confirmation text goes out once texting is registered.
What if a caller is stranded or the car isn't safe to drive?
That escalates immediately: a stranded caller, failed brakes, smoke or fuel leaking with the customer present all reach a human now, with sensible guidance first (starting with 911 when anyone's in danger). The assistant never guesses at roadside diagnosis.
Will it quote prices on the phone?
No — never. It books the visit and takes the caller's details; pricing stays yours. Setup starts from a template of common services for your business type so it knows what you offer and how long each visit runs.
How fast can I be live?
Five setup screens, then your assistant gets its own local number the moment you pick a plan — calls are live that day. Forward your existing number any time; it stays yours and the forwarding is reversible. Texting switches on after a one-time carrier registration, typically 1–3 weeks later, sometimes longer.
Keep reading: missed-call text-back · covering after-hours calls · what a missed call costs
Related business types: Moving company · Towing & roadside · Appliance repair · Cleaning services · all business types
Capabilities on this page last verified October 2026