For Pest control
The pest control front desk that answers at 2 am — and books the job.
Treatments, nest removals, plan visits & sting-reaction triage. Your assistant starts from a playbook for pest control — what counts as an emergency, which jobs are common and how long they take, which questions to ask — then learns your services, hours, and policies.
An AI receptionist for a pest control company answers every call, books treatments and inspections into your calendar, takes recurring-plan requests, and recognizes the rare call that's a medical emergency rather than a pest problem. Pest calls arrive in waves — ants with the first warm week, wasps in late summer, mice in the fall — and they arrive while you're in a crawlspace or an attic. The homeowner with a nest over the front door doesn't wait for a callback; they book whoever picks up.
Conduit's pest control assistant picks up. Someone stung and swelling or struggling to breathe, a swarm with people being stung, or someone sick after a treatment gets 911 or Poison Control guidance first and is put through to you, with your other emergency contacts texted in turn until someone has it. Everything else books: one-time treatments, nest removals, termite inspections for home sales, and quarterly plan visits, with the pest, where it is, and how long it's been going on captured up front. Questions about whether a product is safe for kids or pets, or how long to stay off a treated lawn, go to you rather than getting a guess.
Emergencies, from day one.
These reach a person immediately — the caller gets safety guidance and is put through to you, then your other emergency contacts are texted in turn until someone opens the alert:
- someone stung or bitten and reacting — swelling of the face or throat, hives, dizziness, or trouble breathing
- an active swarm or a disturbed nest with people being stung, or someone allergic who can't get away
- a person or pet sick after a pesticide treatment, or a pesticide spilled indoors
The playbook it starts from
- 01Get sting reactions, swarms, and pesticide exposures to 911 or Poison Control and a person now
- 02Take recurring and quarterly plan requests and book the first visit
- 03Book one-time treatments, nest removals, and inspections with the pest and where it is captured
- 04Book termite inspections for home sales into your calendar
- 05Route product-safety and re-entry questions to you instead of guessing
Plus confirmations and reminders, missed-call text-back (once carrier registration clears), the morning briefing, and every recording in Calls — the standard Conduit front desk.
A real call
Late August: a nest over the front door
A mother calls at 7pm: a yellow-jacket nest has appeared above her front door and her son is allergic. Nobody has been stung, so the assistant treats it as priority rather than an emergency — it gets the address, where the nest is, and that it's over the main entry, tells her to keep everyone away from that door and to call 911 if anyone is stung and reacts, and books the first nest-removal opening. The same evening two more callers ask about quarterly service and get their first visits booked. You see all three in the morning briefing, with every detail you'd have asked for.
Service template
Common pest control services it knows on day one.
Setup starts here; you confirm or edit the list. On the phone the assistant never states a price — it books the right length of visit and takes the details.
| Service | Visit length |
|---|---|
| Pest inspection | ~45 min |
| General pest treatment (interior & exterior) | ~60 min |
| Quarterly service plan visit | ~45 min |
| Wasp, hornet & bee nest removal | ~45 min |
| Rodent inspection & exclusion | ~90 min |
| Bed bug inspection | ~60 min |
| Termite inspection (WDI) | ~60 min |
| Mosquito & tick yard treatment | ~45 min |
What a missed call costs.
Run your own numbers.
An estimate from your inputs, not a prediction.
Count the voicemails and the rings you couldn't take.
In dollars. Use your own figure.
Your guess. Most owners pick 25–50%.
Add what an average job is worth to see the estimate.
Solo is $79 a month.
This is arithmetic on your own inputs. Conduit doesn't measure or promise revenue; your morning briefing reports calls answered and jobs booked, counted from your own numbers.
Questions
Questions from pest control owners
When does a pest call become an emergency?
When a person is in danger, not when a pest is. Someone stung and swelling, wheezing or dizzy, a swarm with people being stung, or a person sick after a pesticide treatment gets 911 or Poison Control guidance first and reaches a person immediately. A nest by a door, rodents in a kitchen, or bed bugs is booked as priority.
Will it tell callers a treatment is safe for kids and pets?
No. Product safety and re-entry times are questions only you should answer, so it takes a clear message — which treatment, who's in the home — and gets it to you. It never offers medical advice or reassurance it can't stand behind.
Can it take on recurring-plan customers?
It captures the request — address, what they're seeing, one-time or recurring — and books the first visit into your calendar. The repeating schedule, the plan terms and the pricing stay with you: the assistant books one visit at a time, never quotes them, and sends you the new customer as a complete lead.
Does it handle termite inspections for home sales?
Yes — it books them as inspections with the address and any closing date the caller mentions, so a sale deadline doesn't sit in voicemail. The inspection itself, and the report your client needs, stay with you.
Will it quote prices on the phone?
No — never. It books the visit and takes the caller's details; pricing stays yours. Setup starts from a template of common services for your business type so it knows what you offer and how long each visit runs.
How fast can I be live?
Five setup screens, then your assistant gets its own local number the moment you pick a plan — calls are live that day. Forward your existing number any time; it stays yours and the forwarding is reversible. Texting switches on after a one-time carrier registration, typically 1–3 weeks later, sometimes longer.
Keep reading: missed-call text-back · covering after-hours calls · what a missed call costs
Related business types: Appliance repair · Cleaning services · Electrical · General contractor · all business types
Capabilities on this page last verified October 2026