Conduit support is a real person who reads every email — no ticket bots, no phone tree. If something is confusing or broken, that is a bug on our side, and we want to hear about it.
Email: support@conduitapp.ai. A real person reads every message and answers as fast as we can. Office plan emails are answered first.
Inside Conduit: open Help at the bottom of the menu (on a phone, under More — or press ⌘K and type "help"). The Help & support page searches these guides and has three cards across the top: Write to a person with Email support, New here? Begin here. with the "Begin here" series, and Take the tour. When you email from there, we prefill a subject and a few useful details (your plan, the page you're on) so you don't have to explain the setup. It's all visible before you send — delete anything you'd rather not share.
While you're setting up: every setup screen ends with Questions? Email support, with the address printed beside it. The email it starts names the screen you're on, so we know where you got stuck.
Not signed in, or can't get in? The contact page reaches the same mailbox, and this help center is open to everyone.
We never ask for your password, and we never need your customers' call recordings to help — so don't paste anything you wouldn't want in an email.
Related
- If Conduit ever has an outageWhat callers hear if our voice provider is down, how you find out, the public status page, and why running out of minutes is not an outage.
- If your texting registration is rejectedHow to read a carrier rejection, which fixes happen automatically, what's yours to change, and where to get help. Resubmitting costs you nothing.
Stuck? Write to a person.
Email support@conduitapp.ai — a real person reads every message. No ticket bots, no phone tree.