Locking down your account

This account runs your phone line and talks to your customers, so it's worth two minutes to lock down properly. Everything below lives in Settings → Security.

If you're locked out: use "Forgot password?" on the login page. You'll get a reset link by email and be back in without waiting on anyone.

Two-step verification: turn it on in Settings → Security. You scan a QR code with any authenticator app, and from then on a stolen password alone can't open your account. You also get backup codes — print them or save them somewhere safe, because each one can stand in for your phone exactly once if you lose it.

Signed-in devices: the same page lists every device currently signed in to your account. If you see one you don't recognize — or you've just changed your password — one button signs out every other device. Changing your password does this automatically.

If you sign in with Google, your password and two-step protection are managed by Google itself, so those sections won't appear — your account is as strong as your Google account's own security.

And the part that surprises people: none of this can be talked around by phone. Callers can never change your settings, prices, or hours through your assistant, even claiming to be you — account changes happen only here, signed in.

What it costs: nothing. Security is never a paid add-on.