This account runs your phone line and talks to your customers, so it's worth two minutes to lock down properly. Everything below lives in Settings → Security — or click your initials at the top right and pick Account & security.
If you're locked out: use "Forgot password?" on the login page. You'll get a reset link by email and be back in without waiting on anyone.
Two-step verification: turn it on under Two-factor authentication in Settings → Security. You scan a QR code with any authenticator app, enter its 6-digit code, and press Turn it on — from then on a stolen password alone can't open your account. You also get backup codes — print them or save them somewhere safe, because each one can stand in for your phone exactly once if you lose it.
Signed-in devices: the same page lists every device currently signed in to your account, with the one you're on marked This device. If you see one you don't recognize, Sign out every other device does exactly that. Changing your password does this automatically.
If you sign in with Google, your password and two-step protection are managed by Google itself, so those sections won't appear — your account is as strong as your Google account's own security.
And the part that surprises people: none of this can be talked around by phone. Callers can never change your settings, prices, or hours through your assistant, even claiming to be you — account changes happen only here, signed in.
What it costs: nothing. Security is never a paid add-on.
Related
- Deciding from your phoneConduit works in your phone's browser: decisions show under Needs you on Home, and from any call you can call or text the customer back.
- Cancelling and taking your data with youCancel any time, no fees; service runs through your paid period. Export everything in one click. Deletion is immediate and keeps only three records.
Stuck? Write to a person.
Email support@conduitapp.ai — a real person reads every message. No ticket bots, no phone tree.