Your assistant is only as good as what it knows. This step — we call it the Brain — is where you teach it your business so it answers like someone who actually works there.
Scan your website
Point it at your website and it pulls in your services, service area, and common details automatically. Review what it found and fix anything that's off.

Add services and answers
Add the services you offer and the questions customers ask most ("Do you do emergency calls?", "What's your service area?"). The more you add, the fewer messages it has to take.
A promise we keep: your assistant never invents a price. It only repeats prices you gave it, and if it doesn't know, it takes a message or books a visit instead of guessing. That honesty is the whole point.
What's next
With the Brain in place, you're ready to hire your assistant and pick a plan — step 3.
Common questions
Will it make up a price if it doesn't know one?
No. Your assistant never states a price it wasn't given. If it doesn't know, it takes a message or books a visit — it will not guess.
Related
Create your account and set up your business
Step 1 of 6: sign up free and tell Conduit the basics about your business. Plan on about 30 minutes to a live assistant — you pay only when you go live.
Getting around Conduit
A quick map of your dashboard — your assistant, the menu on the left, and your day at a glance — so you always know where to look.
Hire your assistant and pick a plan
Step 3 of 6: choose Solo, Growth, or Office, activate your assistant, and get a phone number. You see the price before you pay — activation is pay-first.
Stuck? Talk to a human
Email support@conduitapp.ai — a real person reads every message. No ticket bots, no phone tree.
Email support