Begin here · step 2 of 6

Teach your assistant about your business

Step 2 of 6: feed your assistant your website, services, and the questions customers ask most — so it answers like someone who works there.

Your assistant is only as good as what it knows. This step — we call it the Brain — is where you teach it your business so it answers like someone who actually works there.

Scan your website

Point it at your website and it pulls in your services, service area, and common details automatically. Review what it found and fix anything that's off.

Screenshot: Teaching the assistant: website scan, services, and FAQs

Add services and answers

Add the services you offer and the questions customers ask most ("Do you do emergency calls?", "What's your service area?"). The more you add, the fewer messages it has to take.

A promise we keep: your assistant never invents a price. It only repeats prices you gave it, and if it doesn't know, it takes a message or books a visit instead of guessing. That honesty is the whole point.

What's next

With the Brain in place, you're ready to hire your assistant and pick a plan — step 3.

Common questions

Will it make up a price if it doesn't know one?

No. Your assistant never states a price it wasn't given. If it doesn't know, it takes a message or books a visit — it will not guess.

Last verified 2026-07-18

Stuck? Talk to a human

Email support@conduitapp.ai — a real person reads every message. No ticket bots, no phone tree.

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