One account can run several businesses — each with its own number, assistant, brain, and inbox, fully separate. Switch between them from the location button at the top of the menu, just under the Conduit name (on a phone, it's in More).
How many you can run depends on your plan: Solo and Team each run one business; Office runs two. Past your plan's limit, the location menu says Upgrade to add locations rather than quietly stopping you.
Adding one: open the location menu → Add a location, give it a name, press Create & set up, and you'll land in setup to finish it (type, hours, assistant).
If you downgrade: we never delete a business. The newest ones past your new limit are marked Locked and go read-only — their assistant stops taking live calls, but all their data stays put and comes right back the moment you upgrade again.
Related
- Create your account and set up your businessStep 1 of 6: sign up free and tell Conduit about your business. Five setup screens, calls live the same day — you pay only when you go live.
- Getting around ConduitA quick map of Conduit: Home, Calls, Leads, Schedule, Inbox and your assistant down the left; search, the bell and your account across the top.
- Teach your assistant about your businessStep 2 of 6: review what the website scan found, add your services and the questions customers ask most — so it answers like someone who works there.
Stuck? Write to a person.
Email support@conduitapp.ai — a real person reads every message. No ticket bots, no phone tree.