Your assistant only sends service texts a customer asked for — confirmations, reminders, replies, the text-back after a missed call. Those aren't subject to the federal telemarketing clock, but we hold them to it anyway: nothing goes out between 9pm and 8am in your business's time zone, with two exceptions — emergency alerts to you, and a reply during a live call the customer is on.
A text that would land late is queued and goes out at 8am — never dropped. Customers in another time zone may receive a queued text up to three hours earlier or later than 8am their time.
Customers can reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT at any time to stop; that opt-out is honored instantly and kept permanently, so your business never texts that number through Conduit again. START, UNSTOP opts them back in, and HELP, INFO gets an automatic reply with your business name and how to reach you.
What it costs: nothing — it's built into every text the platform sends.
Related
- Your ScheduleYour week, where every booking your assistant makes shows up automatically — how to read it, open a booking, add one, and move between weeks.
- Booking & schedulingYour assistant books work into your open slots, never double-books, and reads the booking back; callers can reschedule or cancel by phone.
- Calendar syncConnect Google Calendar so bookings appear within seconds and your own events block those slots; Google is the only provider today, not Outlook or Yahoo.
Stuck? Write to a person.
Email support@conduitapp.ai — a real person reads every message. No ticket bots, no phone tree.