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Search for an answer, or browse by topic. Everything here is plain words — what each part of your assistant does, and exactly how to use it.
Tagged “texting” · 7
ClearBusiness texting approval
A one-time carrier registration before your assistant can text customers — with an EIN, or as a sole proprietor with none. Approval takes about 1–3 weeks.
1 min readConfirmations & reminders
Every booked job gets a confirmation text, a day-before reminder, and an optional morning-of reminder; customers can confirm or reschedule by reply.
1 min readMid-call texting
While on a call, your assistant can text the caller a helpful link like your services page or directions, using your own details; it never texts prices.
1 min readMissed-call text-back
When a call is missed or abandoned, the caller gets a text within seconds, before they dial the next shop; needs carrier texting approval.
1 min readQuiet hours & texting rules
US law (TCPA) limits business texting to about 8am to 9pm local; Conduit queues later messages until 8am and honors STOP opt-outs permanently.
1 min readTwo-way texting
Customers text your business number and your assistant replies to booking questions and follow-ups; you see every thread and can take over instantly.
1 min readYour number and who answers
Your Phone & texting settings in plain words — your number, whether your assistant or your phone answers first, and how open hours decide it.
1 min readStuck? Talk to a human
Email support@conduitapp.ai — a real person reads every message. No ticket bots, no phone tree.
Email support