When you forward on no-answer, your own phone rings a few times before the call rolls to your assistant. You choose how many — from 1–2 rings (quick handoff) up to 5–6 rings (give yourself time to grab it). The recommended setting is 2–3 rings.
Where: Settings → Phone, in the forwarding setup. Pick your ring count, and the exact code to dial updates right there.
How it works: the ring timer lives on your carrier, not on us — so we can't flip it for you, but we hand you the precise code to dial once. Change your mind later and we show the new code; dial the new one and your ring count updates.
Verizon is the exception: Verizon doesn't let anyone change this — your phone rings about 5 times before your assistant picks up, and there's no selector to show. Everything else (AT&T, T-Mobile, and the carriers that ride their networks) supports the ring choice.
Forward-all (every call) has no ring timer at all — every call goes straight to your assistant, so there's nothing to choose.
Related
Your number and who answers
Your Phone & texting settings in plain words — your number, whether your assistant or your phone answers first, and how open hours decide it.
Forwarding your existing number
Two ways to connect your existing number to your assistant, forward every call or only the ones you miss, with the exact carrier code to dial once.
iPhone owners: turn off Live Voicemail
iPhone's Live Voicemail (iOS 17+) answers calls before forwarding can reach your assistant; turn it off in Settings so callers get a live answer.
Stuck? Talk to a human
Email support@conduitapp.ai — a real person reads every message. No ticket bots, no phone tree.
Email support