Questions it couldn't answer
When callers ask something your assistant can't answer, it notes the question; recurring ones become an inbox card you answer in a sentence to teach it.
When callers ask something your assistant can't answer — "do you offer senior discounts?", "can you service mobile homes?" — it takes a message gracefully, and quietly notes the question. When the same question keeps coming up, you get one inbox card: the question, how many callers asked, and a box to type the answer.
One sentence is all it takes. Tap Teach it and the answer joins your assistant's knowledge immediately — the very next call gets answered instead of deflected. Tap Don't ask again and that question stays out of your inbox for 90 days.
Your assistant literally gets smarter every week you use it — and only ever from answers you approved.
Last verified 2026-07-18
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